FAQ
OEM usually refers to products manufactured based on an existing formulation or specification, with your brand applied to the finished product. ODM involves product development support, where the manufacturer helps create or customise the formulation, packaging, and final product concept.
Lead time depends on project scope. Projects using existing formulations (Private Label) are generally faster and typically range from confirmed order to production, subject to stock availability. Custom formulation projects require longer timelines as they involve R&D, ingredient sourcing, stability testing, and regulatory review. Additional lead time may also be required for projects involving new or imported raw materials, as well as bespoke or custom packaging requirements.
Yes. We work with a global supplier network to source specialty, rare, or client-specified ingredients. Sourcing non-library materials may impact lead time, cost, and minimum order quantities, so early discussion during briefing is recommended to assess feasibility and timelines.
Yes. We support both client-supplied and custom-developed packaging. Existing stock packaging offers faster turnaround, while bespoke or imported packaging (special moulds, closures, or printing) requires additional sourcing and production lead time. Our packaging team can also assist with design and artwork development.
Yes. All project discussions, formulations, and documentation are treated as strictly confidential. Non-Disclosure Agreements (NDA) can be arranged prior to any detailed briefing to ensure full protection of your concept and intellectual property.
Our Singapore manufacturing facility operates under HSA GMP (Health Sciences Authority Good Manufacturing Practice) standards, ensuring consistent product safety, quality, and compliance.
Yes. We provide end-to-end custom formulation services, from concept development and ingredient selection to stability testing and final production. Our R&D team works closely with clients to translate product ideas into commercially viable formulations.
Yes. We offer integrated support across formulation, packaging design, and product development, allowing brands to build cohesive and market-ready products through a single development partner.
Yes. We offer logistics coordination and warehousing support to help streamline post-production handling, distribution, and fulfilment depending on project requirements.
Begin by sharing your product concept, target market, preferred formulation type, packaging ideas, estimated volume, and timeline. Our team will then advise on whether OEM or ODM is more suitable and propose a structured development pathway.